Honest answers about our formulas, batches, and studio
Everything you need to know about our 200-jar batch process, shelf stability without synthetic preservatives, and visiting our Portland workspace.
Frequently asked questions
Clear, unfiltered answers regarding small-batch production, reactive skin compatibility, and ingredient sourcing.
Every batch is blended by hand in runs of 200 jars or fewer in our Portland workspace.
Q.01BATCH PROTOCOLWhy do you limit batches to 200 jars?
Why do you limit batches to 200 jars?
Blending in runs of 200 jars lets us mix by hand in our Portland studio and ship remedies fresh, without sitting in warehouses or needing chemical stabilizers.
Q.02RELEASE SCHEDULEHow often do you release new batches?
How often do you release new batches?
We blend weekly in small batches. Once a 200-jar run is spoken for, we announce the next release through our seasonal dispatch email.
Q.03REACTIVE SKINAre your products suitable for reactive or sensitive skin?
Are your products suitable for reactive or sensitive skin?
Yes. We avoid synthetic fragrances, hidden preservatives, and harsh fillers. We recommend checking our printed farm list and conducting a 24-hour patch test before full use.
Q.04ANHYDROUS FORMULAHow do your formulas stay fresh without synthetic preservatives?
How do your formulas stay fresh without synthetic preservatives?
We formulate anhydrous balms and oils with cold-pressed botanical lipids rich in natural antioxidants, packaged in light-filtering amber glass with clear batch dates.
Q.05SHELF LIFEWhat is the typical shelf life of an unopened jar?
What is the typical shelf life of an unopened jar?
Most formulas remain optimal for 12 months unopened and 6 months after opening. Store your jars away from direct sunlight in a cool, dry place.
Q.06FARM ORIGINSWhere do you source your organic botanicals?
Where do you source your organic botanicals?
We purchase certified organic herbs and cold-pressed oils from regional Pacific Northwest growers and verified agricultural cooperatives. Every label lists farm origins.
Q.07VISIT PORTLANDCan I visit your studio in Portland?
Can I visit your studio in Portland?
Yes. Our workspace at 1412 SE Belmont Street is open Thursday to Sunday from 11am to 6pm. You can test current batches and speak directly with our blending team.
Patch testing protocol for sensitive skin
Even certified organic botanicals can interact with sensitized barriers. Follow our standard 4-step ritual before introducing any new formula.
Select Clean Testing Area
Apply a small drop to the inner forearm or behind the ear on cleansed, dry skin.
Observe for 24 Hours
Leave undisturbed for 24 hours without layering additional serums, acids, or perfumes.
Inspect Skin Barrier
Check for redness, warmth, or irritation. A calm skin barrier confirms formula compatibility.
Gentle Introduction
Begin with 2–3 drops every second evening, allowing your skin to acclimate gradually.
- 01.Keep jars sealed in a cool, dry cabinet away from direct window sunlight.
- 02.Dispense with clean, dry hands to avoid introducing water into anhydrous formulas.
- 03.Look for the stamped batch date on the bottom label for peak botanical potency.
Have a specific question about your skin?
Send a note to hello@fernway-botanical.test or subscribe to our dispatch for seasonal batch announcements and formulation notes.